Please contact Thermador Customer Support at 1-800-735-4328 if your error code is not listed below as it may require technician assistance.
Click on the tabs below to view helpful tips for your appliance. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328. |
Please contact Thermador Customer Support at 1-800-735-4328 if your error code is not listed below as it may require technician assistance.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
Use a descaler to remove hard water deposits and limescale buildup.
To help avoid this issue in future instances, use softener salt in your dishwasher if it comes with a water softener. Review your owner's manual to learn more. Watch the video for a guided tutorial on loading salt in the dishwasher. Purchase softener salt in the Thermador Accessories Store.
Please contact Thermador Customer Support at 1-800-735-4328 for further assistance.
Please turn off the water inflow and contact Thermador Customer Support at 1-800-735-4328 if you need further assistance.
Check the inlet hose and make sure it isn't kinked or damaged.
Please check the following things:
1. Check the inlet hose and make sure it isn't kinked or damaged.
2. Make sure the water supply is turned on. The water flow rate should be 10 l/min.
You will need to clean the filter. Follow the steps below or watch the video for a guided tutorial.
1. Unscrew the filter.
2. Disassemble the filter and rinse it under running water. Use a soft brush to help remove the debris.
3. Reassemble the filter and place it back on the bottom of the dishwasher. Make sure to lock it in place.
Please contact Thermador Customer Support at 1-800-735-4328 for further assistance.
Please check the following things:
1. Check the inlet hose and ensure it's not kinked or damaged.
2. The pump cover may be loose. The pump cover is located at the bottom of the dishwasher underneath the filter. Remove the filter to reveal the pump cover and ensure that it’s not loose. If you have trouble locating it, review your owner's manual.
3. If the dishwasher drain hose is connected to a garbage disposal's dishwasher drain connection, ensure that the plug is removed from the disposer’s dishwasher drain connection.
Please check the following things:
1. Check to see if the drain pump cover is loose. The pump cover is located at the bottom of the dishwasher underneath the filter. Remove the filter to reveal the pump cover and ensure that it’s not loose. If you have trouble locating it, review your owner's manual.
2. The drain pump may be blocked. The pump is located at the bottom of the dishwasher underneath the filter. First, remove the filter completely to reveal the drain pump cover. Next, pry off the pump cover with a spoon until it clicks. Grip the cover and pull upward until you feel resistance. Then pull forward to remove the cover completely. Check the pump and remove any debris and standing water with a sponge. Use caution as some debris may be sharp. If needed, review your owner's manual for more specific instructions.
This not a fault or error for the appliance. Please have your home's voltage and electrical system checked by a professional electrician.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
The dishwasher needs to be descaled. A descaler can be used to descale your dishwasher.
Dishwashers are used on a regular basis which means that limescale can build up quickly, especially in hard water areas. To help your dishwasher work efficiently and effectively, and to ensure your dishes come out clean, regular descaling is important.
To help avoid this issue in the future, use softening salt in your dishwasher if it comes with a water softener function.
Purchase the descaler here and purchase softening salt here.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
Please turn off the water inflow and contact Thermador Customer Support at 1-800-735-4328 for assistance.
1. Check the inlet hose and make sure it isn't kinked or damaged.
2. Make sure the water supply is turned on. The water flow rate should be 10 l/min.
For further assistance, please contact Thermador Customer Support at 1-800-735-4328 .
Check the inlet hose and make sure it isn't kinked or damaged. For further assistance on how to troubleshoot your dishwasher, contact Thermador Customer Support at 1-800-735-4328 .
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
1. Check to see if the drain pump cover is loose. The pump cover is located at the bottom of the dishwasher underneath the filter. Remove the filter to reveal the pump cover and ensure that it’s not loose. If you have trouble locating it, review your owner’s manual.
2. The drain pump may be blocked. The pump is located at the bottom of the dishwasher underneath the filter. First, remove the filter completely to reveal the drain pump cover. Next, pry off the pump cover with a spoon until it clicks. Grip the cover and pull upward until you feel resistance. Then pull forward to remove the cover completely. Check the pump and remove any debris and standing water with a sponge. Use caution as some debris may be sharp. If needed, review your owner's manual for more specific instructions.
1. Check the inlet hose and ensure it's not kinked or damaged.
2. The pump cover may be loose. The pump cover is located at the bottom of the dishwasher underneath the filter. Remove the filter to reveal the pump cover and ensure that it’s not loose. If you have trouble locating it, review your owner's manual.
3. If the dishwasher drain hose is connected to a garbage disposal's dishwasher drain connection, ensure that the plug is removed from the disposer’s dishwasher drain connection.
Contact Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds. If not resolved, call Thermador Customer Support at 1-800-735-4328 for assistance.
Reset power to breaker for 30 seconds.If the error occurs again, contact an electrician to check incoming voltage to the appliance.
Remove and wash the filter under running water with mild soap and a soft brush to remove debris then reinstall.
You can find the full instructions on how to clean your dishwasher filter here.
Refill the softening salt.
Refill the rinse aid.
Press any program button to clear this message.
Please contact Thermador Customer Support at 1-800-735-4328 if your error code is not listed below as it may require technician assistance.
At Thermador, we continuously aim to improve our website and the information we provide. We would like to invite you to take part in a short one minute survey.
If you wish to be contacted by us, please use our regular contact form here or contact Customer Support at 1-800-735-4328. Thank you.
At Thermador, we continuously aim to improve our website and the information we provide. We would like to invite you to take part in a short one minute survey.
If you wish to be contacted by us, please use our regular contact form here or contact Customer Support at 1-800-735-4328. Thank you.