Privacy

BSH HOME APPLIANCES LIMITED WEBSITE PRIVACY POLICY STATEMENT

YOUR PRIVACY RIGHTS

BSH Home Appliances Limited ("BSH") appreciates your interest in our Bosch, Siemens, Thermador and Gaggenau products. Our websites are an important means of exchanging information with consumers through electronic communication, and BSH is committed to protecting your privacy during those communications according to applicable laws and regulations. This Privacy Policy Statement (“Policy”) applies to this website and any other website owned or operated by or on behalf of BSH or any of its affiliates who link to it (collectively, the “Websites”). Your access to, and use of, our Websites constitutes your agreement to this Policy. This Policy applies to our online practices only.

INFORMATION WE COLLECT

We collect, use and disclose both personally identifiable information and other information about your visit that is not personally identifiable. When you visit the Websites you may be asked to give us personally identifiable information such as your name, date of birth, gender, postal or e-mail addresses, telephone number or account information. The information our customers and Website visitors share with us is for our internal use because it helps us personalize our marketing and continually improve the Websites. We also may collect, use and disclose your information, including your financial information, to process your transactions, maintain your accounts, and offer additional products and services to you. BSH will not collect, use or disclose this information without informing you first. It is your option to provide the information requested, but declining to provide BSH with information will limit the functionality of the Websites. We may use or disclose the information we collect to request your participation in surveys and promotions, and we may send you product information, updates or special offers. If you no longer wish to receive these kinds of communications from us, you may opt out at any time by going to the following webpage address: http://www.bosch-home.ca/opt-out.html.

We also collect, use and disclose non-personally identifiable information. In order to provide a responsive and useful service, when you visit our Websites, we collect, use and disclose certain non-personally identifiable information including the name of your Internet service provider, your IP address, the website from which you came to ours, the web pages you visit within our Websites, the time and length of your visit, and other information important to our marketing analysis and research. We may use cookies and active components (for example, JavaScript components) to collect aggregate information about the preferences of our visitors and optimize our Websites accordingly. You may refuse to accept cookies or active components by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website. We may collect, use or disclose this non-personally identifiable information without providing further notice to you.

BSH employs a variety of industry standard security practices and technologies and internal security procedures that are appropriate to the sensitivity of the personally identifiable information.

BSH transmits, stores and processes personally identifiable and other information on servers in Canada, Europe and the United States including servers managed by a third party processor on our behalf. US laws on processing personally identifiable information are less stringent than the laws applicable in Canada, but we will transmit, store and process your personally identifiable information in accordance with this privacy policy and applicable Canadian data protection laws. While in another jurisdiction, outside of Canada, for storage or processing, the information may be accessed by the courts, law enforcement, and national security authorities.

We will release personal information as required by law, for example to comply with a court order or subpoena or to assist in criminal investigations. We may also use or disclose personal information when we deem it advisable in order to protect the safety and security of our Websites and visitors to our Websites.

INFORMATION SHARING

The information we collect may be used, stored, processed, disclosed and passed on to other companies owned by or under common ownership with BSH. We may also use, disclose and share your personal information with third parties, such as service providers, direct marketing companies or our joint marketing partners. The reasons we may share your personal information include the following: to process your transactions; to maintain your accounts; to respond to legal investigations; to offer products and services to you; to jointly market products and services with other companies; to market our affiliates' products and services to you; and to market nonaffiliated third parties' products and services to you. If you do not wish for us to share your personal information with nonaffiliated third parties, you may opt out at any time by going to the following webpage address: http://www.bosch-home.ca/opt-out.html.

CHILDREN’S ONLINE PRIVACY

Our Websites are not directed at children under the age of thirteen and we do not knowingly collect information from children under the age of thirteen through the Websites. If we become aware that we have inadvertently received information from a visitor under the age of thirteen through the Websites, we will delete the information from our records. Some links on our Websites may take visitors to third-party sites that are directed at children in whole or in part. We are not responsible for those third parties nor their collection and use of children's information. We encourage you to read the privacy statements of any third-party sites you visit, whether linked from our Websites or otherwise.

TRANSMISSION OF PROPRIETARY INFORMATION

You should never send proprietary, sensitive, or secret information to BSH through the Websites. Such information goes beyond the personally identifiable information covered by this Policy, and BSH will not be responsible for collecting, protecting, or reviewing it. By providing any such information or materials to BSH, you grant to BSH an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, transmit and distribute such information and materials, and you further agree that BSH is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to BSH through the Websites. You further recognize that BSH does not want you to, and you agree that you will not, provide any information or materials to BSH that are defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

OTHER WEBSITES

Our Websites may contain links to other websites which are not owned or controlled by us. If you follow a link to a third party's website, we do not assume any liability for the performance, quality, accuracy, timeliness, reliability, or any other aspect of products or services on any other website, and can make no representation or warranty with regard to such third party sites. We are not responsible for third parties' legal or privacy policies, nor for their processing of personal data.

OWNERSHIP AND ACCESS

The Websites are owned and operated by BSH Home Appliances Limited, 6696 Financial Drive, Unit 3, Mississauga, ON, L5N 7J6, Canada. We will take reasonable steps to amend, update, verify, or delete personally identifiable information you have provided to us. If you have any questions about this Policy or data security practices, or you wish to amend, update, or verify the information on file, or to notify us that you want your information deleted from our files, please contact us. We can be reached at the above address, by telephone at (800) 944-2904, by e-mail at Bosch-Canada-Questions@bshg.com, or you can opt-out from receiving our marketing, advertising or other materials or from sharing your information with nonaffiliated third parties by going to http://www.bosch-home.ca/opt-out.html.

UPDATES TO THIS POLICY

This Policy is subject to occasional revisions and we reserve the right to update this Policy at any time without prior notice. Your continued use of the Websites after any change in this Policy will constitute your acceptance of such change. Additional terms and conditions regarding the processing of your data may also be provided to you when you request a particular service or access particular content.

The effective date of this Policy is June 2012.